Shipping & Delivery Tracking

Chinese New Year 2023

Place your orders on/before 6th January 2023 to ensure you receive your items before the Chinese New Year. Please be advised, we are currently unable to expedite/ offer self-collection for any of the orders made after the 6th of January during this festive season. You will receive your orders within *1-3 weeks of payment confirmation. We thank you for your patience.

We currently ship to Australia, Austria, United States of America, United Kingdom, Canada, Chile, Belgium, Brazil, Denmark, Finland, France, Greece, Germany, Japan, New Zealand, Singapore, Malaysia, South Korea, Hong Kong, China, Indonesia, Ireland, Iceland, Philippines, Macau, Taiwan, Thailand, Vietnam, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, Turkey, Qatar, Portugal, Russian Federation.

Please note, shipping times are intended to be indicative only. The Human Citizen is unable to bear responsibility for circumstances beyond its control such as delays in clearing customs, shipping times, payment approval and other such matters.

Please be advised, we are unable to deliver to PO BOX addresses of any kind at the time of writing.

*Should your designated shipping country not appear here, feel free to email us your enquiry at thehumancitizen88@gmail.com for further details.

**Orders made during sale periods (e.g. Singles Day Sale, Black Friday, Christmas, New Year) may take longer to arrive due to number of orders/delays in shipment. **Place your order only if you are comfortable with the estimated shipping and delivery time as stated above. Estimated delivery timings are subject to changes from time to time.

 

Singapore

Standard: S$4.80

  • Delivery between 9am-8pm, Monday to Friday (excluding Public Holidays and eve of Public Holidays)
  • Receive your purchase within 1-3 weeks** from payment confirmation
  • Please note, we do this to keep our costs low. We seek your kind understanding
  • Orders made during sale season may take longer to arrive

Free shipping on all local orders above S$150 

You may track your parcels here with the tracking number sent in your shipping confirmation email.   

 

Malaysia

  • Delivery between 9am-8pm, Monday to Friday (excluding Public Holidays and eve of Public Holidays)
  • For Standard Shipping ($9.80), receive your purchase within 2-3** weeks after payment confirmation
  • Please note, we do this to keep our costs low. We seek your kind understanding
  • Orders made during sale season may take longer to arrive

Free shipping on all Malaysia orders above S$300

 

International Orders

  • Delivery between 9am-8pm, Monday to Friday (excluding Public Holidays and eve of Public Holidays)
  • For Standard Shipping ($38.00), receive your purchase within 2-4** weeks after payment confirmation
  • Please note, we do this to keep our costs low. We seek your kind understanding
  • Orders made during sale season may take longer to arrive

 

Do ensure the shipping address you have provided during checkout is accurate and complete as The Human Citizen will not be held liable in the event of lost mail if provided with the wrong or incomplete address. **Place your order only if you are comfortable with the estimated shipping and delivery time as stated above. Estimated delivery timings are subject to changes from time to time.

For more enquires, feel free to email us at thehumancitizen88@gmail.com for more info.

For enquiries